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Pacific Spine & Rehab

Terms of Use

Effective Date: June 23, 2026 · Last Updated: June 23, 2026

These Terms of Use constitute a legally binding agreement between you and Pacific Spine & Rehab. By accessing or using our website, you agree to be bound by these Terms, our Privacy Policy, our HIPAA Notice of Privacy Practices, and our SMS and Email Communications Policies.

1. Acceptance of Terms

By accessing or using the website located at https://pacificspinerehab.com (the "Website"), any associated subdomains, mobile applications, or digital properties operated by Pacific Spine & Rehab ("Company," "we," "us," or "our"), you ("User," "you," or "your") agree to be bound by these Terms of Use ("Terms"), our Privacy Policy, our HIPAA Notice of Privacy Practices, and our SMS and Email Communications Policies, each of which is incorporated herein by reference. If you do not agree to all of these Terms, you must immediately discontinue use of the Website.

These Terms constitute a legally binding agreement between you and Pacific Spine & Rehab, a California professional healthcare entity with offices located at 2530 Vista Way, Suite P, Oceanside, CA 92054 and 2623 Gateway Rd, #104, Carlsbad, CA 92009.

2. Description of Services

The Website provides general information about chiropractic care, rehabilitation services, shockwave therapy, and related healthcare services offered by Pacific Spine & Rehab. The Website also provides access to an online patient portal powered by ChiroTouch (a third-party service), appointment scheduling, patient intake forms, bill payment, and communication features. Nothing on this Website constitutes medical advice, a diagnosis, or a treatment recommendation.

3. Eligibility

You must be at least eighteen (18) years of age to use this Website independently. Minors under the age of eighteen (18) may only use the Website under the supervision and with the express consent of a parent or legal guardian. By using the Website, you represent and warrant that you meet these eligibility requirements.

4. User Conduct and Prohibited Activities

You agree not to:

  • Use the Website for any unlawful purpose or in violation of any applicable federal, state, or local law or regulation, including but not limited to the laws of the State of California;
  • Submit false, misleading, or fraudulent information through any form or portal on the Website;
  • Attempt to gain unauthorized access to any portion of the Website, patient data systems, or server infrastructure;
  • Transmit any viruses, malware, spyware, or other harmful code;
  • Scrape, crawl, index, or harvest any content or data from the Website without express written permission;
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity;
  • Interfere with or disrupt the integrity or performance of the Website or any related systems;
  • Use the Website to send unsolicited communications (spam) to any party.

5. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, images, photographs, videos, audio clips, data compilations, and software, is the property of Pacific Spine & Rehab or its content suppliers and is protected by United States and international intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.) and applicable California law. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any materials from the Website without the prior written consent of Pacific Spine & Rehab.

6. Third-Party Links and Services

The Website may contain links to third-party websites, including the ChiroTouch patient portal (patient.chirotouch.com/PacificSpineRehab) and Google Maps. These links are provided for your convenience only. Pacific Spine & Rehab has no control over the content, privacy practices, or policies of any third-party sites and accepts no responsibility or liability for them. Your use of any third-party site is governed by that site's own terms and privacy policy.

7. Medical Disclaimer

THE CONTENT ON THIS WEBSITE IS PROVIDED FOR GENERAL INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY AND DOES NOT CONSTITUTE MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. ALWAYS SEEK THE ADVICE OF A QUALIFIED HEALTHCARE PROVIDER WITH ANY QUESTIONS YOU MAY HAVE REGARDING A MEDICAL CONDITION. NEVER DISREGARD PROFESSIONAL MEDICAL ADVICE OR DELAY IN SEEKING IT BECAUSE OF SOMETHING YOU HAVE READ ON THIS WEBSITE. IN THE EVENT OF A MEDICAL EMERGENCY, CALL 911 IMMEDIATELY.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE CALIFORNIA AND FEDERAL LAW, PACIFIC SPINE & REHAB, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE, OR SYSTEM FAILURE, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE WEBSITE OR ITS CONTENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR INABILITY TO USE THE WEBSITE EXCEED ONE HUNDRED DOLLARS ($100.00).

9. Disclaimer of Warranties

THE WEBSITE AND ALL CONTENT AND SERVICES PROVIDED THROUGH IT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. PACIFIC SPINE & REHAB DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

10. Indemnification

You agree to defend, indemnify, and hold harmless Pacific Spine & Rehab and its officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Website, including but not limited to your submission of any content, your connection to the Website, your violation of any rights of a third party, or your violation of any applicable law.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the state and federal courts located in San Diego County, California, and you consent to personal jurisdiction in such courts.

WAIVER OF CLASS ACTION: TO THE EXTENT PERMITTED BY LAW, YOU WAIVE ANY RIGHT TO ASSERT ANY CLAIMS AGAINST PACIFIC SPINE & REHAB AS A REPRESENTATIVE OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION.

12. Changes to Terms

We reserve the right to modify these Terms at any time at our sole discretion. Changes will be effective upon posting to the Website with an updated "Last Updated" date. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.

13. Termination

We reserve the right to terminate or suspend your access to the Website at any time, without notice, for any reason, including violation of these Terms. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

14. SMS Terms and Conditions

14.1 Introduction

Welcome to Pacific Spine & Rehab. By accessing or using our services, including receiving SMS communications, you agree to comply with and be bound by these SMS Terms and Conditions. If you do not agree with these terms, please do not engage with our SMS services.

14.2 Consent for SMS Communication

By providing your consent to receive SMS communications, you acknowledge and agree to receive text messages from Pacific Spine & Rehab at the phone number you provide. Information obtained as part of the SMS consent process will not be shared with third parties.

14.3 Types of SMS Communications

If you have consented to receive text messages, you may receive SMS communications related to the following:

  • Customers and Guests: Updates regarding appointment reminders, health tips, care plan updates, or other relevant information.
  • Job Applicants: Information about your application status, onboarding materials, or other employment-related updates.

14.4 Standard Messaging Disclosures

  • Message frequency may vary depending on your interactions with us.
  • Standard messaging rates will be charged by your mobile service provider.
  • You can opt out of receiving SMS messages at any time by texting STOP to the number from which you received the message.
  • For assistance, text HELP to any text message or contact us directly at (760) 600-5553, or visit our Privacy Policy.

15. Contact Information

Pacific Spine & Rehab
2530 Vista Way, Suite P, Oceanside, CA 92054
Phone: (760) 600-5553
Email: info@pacificspinerehab.com
Website: pacificspinerehab.com

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